Frequently Asked Questions
Tap a question to view the answer.
How do I book a service?
Open Meaad, choose a category, select a provider, then pick a date and time and confirm your booking.
How can I cancel or reschedule a booking?
Go to My Bookings and select the reservation. Choose Cancel or Reschedule, then confirm.
I cannot log in. What should I do?
Check your internet connection, confirm your phone/email, and try again. If you forgot your password, use
Forgot Password. If the issue continues, contact support below.
How do I contact a service provider?
Open the provider profile and tap Chat. You can also chat from inside the booking details screen.
Is my data secure?
We take privacy seriously and apply security best practices to protect your information.
Please review our privacy policy for details.
Troubleshooting
App crashes or freezes
Update the app, restart your phone, then try again.
Notifications not working
Enable notifications in iPhone Settings & within the app.
Booking not showing
Refresh the bookings page and check your internet connection.
Payment issues (if applicable)
Verify your method and try again, or contact support with details.